Privacy Policy

Our Approach to Your Information

At Jyntrava, we value the trust you place in us when browsing our online dress shop. This document explains how we handle your details while you use our website. We are committed to transparency and respect for your privacy rights in the Principality of Monaco.

Our operations adhere to Law No. 1.565 of 3 December 2024 regarding the protection of personal data, as well as the standards overseen by the Autorité de Protection des Données Personnelles (APDP).

Information We Collect

When you visit our site or purchase a dress, we gather specific details to fulfil your order and improve your experience. This includes:

• Identity Details: Such as your name and title.
• Contact Information: help@jyntrava.com, +377-655-529-95, and 20a Rue Basse, 98000 Monaco
• Usage Data: Details about how you interact with our website, including your IP address and browser type.
• Transaction Records: A history of the items you have viewed or bought.

Purpose of Data Collection

We process your details based on legal grounds such as contract performance or our legitimate interests. The primary reasons include:

1. Processing and delivering your orders.
2. Managing your account and providing assistance.
3. Sending updates about our latest collections (where you have agreed to receive them).
4. Enhancing the functionality of our platform.

Cookies and Advertising

Our website uses cookies and similar tools to understand visitor behaviour. In line with Google’s advertising policies, we wish to inform you of the following:

• Third-party vendors, including Google, use cookies to serve ads based on your previous visits to our website.
• These ads may appear on various sites across the internet.
• You may opt out of personalised advertising by visiting the Google Ad Settings page or the Network Advertising Initiative opt-out page.
• We use these tools to show you relevant content and measure the effectiveness of our outreach.

Sharing Your Data

We do not sell your information. We only share details with trusted service providers who help us operate, such as delivery firms or payment processors. These partners must follow strict rules to keep your data secure.

If data is moved outside Monaco, we ensure it stays protected under equivalent legal standards.

Your Legal Rights

Under Monegasque law, you hold several rights regarding your personal information. You can:

• Request a copy of the details we hold about you.
• Ask us to correct any inaccuracies.
• Request the deletion of your data in certain circumstances.
• Object to the use of your information for marketing.
• Withdraw your consent at any time.

To exercise these rights, please contact us at help@jyntrava.com.

Security Measures

We use robust organisational and physical steps to prevent unauthorised access or loss of your details. Our systems are monitored to guard against potential threats. While no online platform is entirely immune, we work hard to maintain the integrity of our digital environment

Policy Updates

We may update this policy to reflect changes in our practices or legal requirements. We encourage you to review this page periodically to stay informed.

If you have any questions regarding how Jyntrava manages your privacy, please reach out to our team at help@jyntrava.com.

Company Name: Jyntrava

Contact Email: help@jyntrava.com

Working Hours: 9:00 AM – 4:00 PM, Monday to Friday (CET)